Dane Bertram

Bertram, D., Voida, A., Greenberg, S. and Walker, R. (2010)
Communication, Collaboration, and Bugs: The Social Nature of Issue Tracking in Small, Collocated Teams. In Proceedings of the ACM Conference on Computer Supported Cooperative Work - ACM CSCW'2010. ACM Press, pages 291-300, February. Earlier version as "Communication, Collaboration, and Bugs: The Social Nature of Issue Tracking in Software Engineering", Report 2009-933-12. 		PDF Paper PowerPoint Presentation
Bertram, D. (2009)
The Social Nature of Issue Tracking in Software Engineering. Master's thesis, Department of Computer Science, University of Calgary, Calgary, Alberta, Canada, December. 		PDF Paper