Gina Danielle Venolia

Venolia, G. and Neustaedter, C. (2003) Understanding Sequence and Reply Relationships within Email Conversations: A Mixed-Model Visualization. In Proceedings of the ACM Conference on Human Factors in Computing Systems - ACM CHI'03. ACM Press, April 5-10. Earlier version as Microsoft Research Report MSR-TR-2002-102, September 2002. This research was done at Microsoft Research.