David Pinelle
Pinelle, D., Gutwin, C. and Greenberg, S. (2003) Task Analysis for Groupware Usability Evaluation: Modeling Shared-Workspace Tasks with the Mechanics of Collaboration. ACM Transactions on Human Computer Interaction - ACM TOCHI, 10(4):281-311, Special issue on multiple and collaborative tasks,, December. Earlier version as Report HCI-TR-2002-04, University of Saskatchewan. |