The Cognitive Walkthrough Evaluation Form (modified from Polson et al., 1992)
Form 4:  How Goals Will Likely Change Following Actions and Feedback

Task

4.  Modification of the goal structure.

                    Assuming the correct action was taken, what is the system's response?
 
 
 
 
                     How might this change the user's goal structure?
 
 
 

4.1  Quit or Backup

                    What percentage of users will not see progress and try to quit or backup?
                    %  0  25  50  75  100

4.2  Accomplished goals

                    List all current goals that have been accomplished.
 
 
 
 
 

                    What percentage of of users will not realize that these goals have been accomplished
                    (do this for each goal listed above).   %  0  25  50  75  100

4.3  Incomplete goals       

                       List all incomplete goals that may look accomplished based on the interface feedback.
 
 
 
 
 

                       What percentage of users might think these goals are accomplished (do this for each
                        goal listed above).  %  0  25  50  75  100

4.4  "And-then"  Structures

                        What percentage of users might prematurely terminate their "and-then" structure due to
                        the similarity between the subgoal and the supergoal.  %  0  25  50  75  100

4.5  New goals in response to prompts

                       What percentage of users will form the appropriate new goal given a system prompt.
                        %  0  25  50  75  100.

4.6  Other new goals

                        Are there any other goals that users will form given their current goals, the perceived
                        state of the interace, and their background knowledge?
 
 
 
 

                        Describe them in detail.

Detailed Explanation

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