CONDUCTING A TEST #4

Defining Test goals

What is the usability test supposed to achieve?      Most usability tests have general goals like, improving the product, creating a product that is easier to learn and use, increasing user satisfaction, creating a benchmark; reducing risk by validation etc. Usability tests also have specific goals that focus on characteristics of the product like, evaluate a menu system, navigation function, labels of certain buttons, etc. The design team needs to identify what areas/characteristics need to studied, thus these needs can be turned into goals.