When to perform a heuristic evaluation

Heuristic evaluations are suited for early in the usability engineering life cycle.  Since evaluators are not quite using the system to perform a real task, heuristic evaluations can be performed on user interfaces that exist on paper only and have not yet been implemented [7,11,12,13,14].  Even though the interface does not have to be implemented in order to perform a heuristic evaluation, the user interface design does have to be generated.

Early work speculated that heuristic evaluation might be easier for interfaces with a high degree of persistence [11].  Paper prototypes are more persistent than running interfaces.  Although, problems relating to a missing interface element are harder to find when an interface is evaluated as a paper prototype.  On running systems, this problem was just as easy to find as other ones [11].

To get an idea of how heuristic evaluation can be incorporated with user testing in the design and evaluation process of an interface, skip to "Heuristic evaluations and other evaluation techniques".

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