Reference List

Dumas, J.S. & Reddish, J.C. (1993). A partical guide to usability testing. Ablex: New Jersey.

• The authors begin by defining usability, explaining the methods of usability engineering, and reviewing many techniques for assessing and assuring usability throughout the development process. They then take readers through all the steps in planning and conducting a usability test, analyzing data, and using the results to improve both products and processes.

Kennedy, S. (October 1989). Using video in the BNR usability lab. Association for Computing Machinery Special Interest Group on Computer-Human Interaction Bulletin. 92-95.

Nielsen, J. (1993). Usability engineering. Academic Press.

• Basic textbook that covers the entire usability engineering lifecycle from early product conceptualization through design and evaluaiton to field installation and follow-up studies. This book focuses on the practical methods that can be applied at each step with a particular emphasis on "discount usability engineering" methods that can be used despite the most severe deadlines and budget restraints. Table of Contents.

Rauch, T., Kahler, S., & Flannagan, G. (October 1996). Usability management maturity. Part 2: Usability techniques - What can you do ? Association for Computing Machinery Special Interest Group on Computer-Human Interaction Bulletin. 63-65.

Rubin, J. (1994). Handbook of usability testing : How to plan, design, and conduct effective tests.Wiley : NY.

• This is the book on usability testing. Jeffery Rubin has done an excellent job in describing the many facets of usability testing. The book is full of great examples. I have borrowed heavily from this work. A must read before, during and after any usability test.

UseIt's recommended books on usability testing and interface design.

Back to Main Page