Understanding Sequence and Reply Relationships within Email Conversations: A Mixed-Model Visualization

Venolia, G. and Neustaedter, C. (2003)
Understanding Sequence and Reply Relationships within Email Conversations: A Mixed-Model Visualization. In Proceedings of the ACM Conference on Human Factors in Computing Systems - ACM CHI'03. ACM Press, April 5-10. Earlier version as Microsoft Research Report MSR-TR-2002-102, September 2002. This research was done at Microsoft Research.

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Bibtex entry

@INPROCEEDINGS { 2003-UnderstandingSequence.CHI,
CLASS = { CONFARTICLE },
INDEPENDENT = { TRUE },
AUTHOR = { Venolia, G. and Neustaedter, C. },
TITLE = { Understanding Sequence and Reply Relationships within Email Conversations: A Mixed-Model Visualization },
BOOKTITLE = { Proceedings of the ACM Conference on Human Factors in Computing Systems - ACM CHI'03 },
YEAR = { 2003 },
MONTH = { April 5-10 },
PUBLISHER = { ACM Press },
NOTE = { Earlier version as Microsoft Research Report MSR-TR-2002-102, September 2002. This research was done at Microsoft Research },
}