Dealing with Heuristic Evaluation Data

Cox, D. and Greenberg, S. (1998)
Dealing with Heuristic Evaluation Data. In Proceedings of the UPA '98 Usability Professionals' Association Conference, Poster Presentation.

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Abstract

Results synthesis is the process within heuristic evaluation by which the assessments of independent inspectors are turned into a single picture of the interface's problems and solutions. We view results synthesis as a process characterized by emergence, where the understanding or interpretation of the data and what it means emerges out of extended consideration of the raw problem reports. People can pursue this process through environments that allow the free and easy expression of subtle and uncertain relationships. Traditionally, this can be done by rearranging PostIt notes on a whiteboard. Moving this spatial environment onto a computer system can provide benefits by making the process more efficient while creating new opportunities.

Bibtex entry

@INPROCEEDINGS { 1998-HeurEvalData.UPA,
CLASS = { POSTER },
AUTHOR = { Cox, D. and Greenberg, S. },
TITLE = { Dealing with Heuristic Evaluation Data },
BOOKTITLE = { Proceedings of the UPA '98 Usability Professionals' Association Conference, Poster Presentation },
YEAR = { 1998 },
}