Supporting Results Synthesis in Heuristic Evaluation

Cox, D. (1998)
Supporting Results Synthesis in Heuristic Evaluation. Master's thesis, Department of Computer Science, University of Calgary, Calgary, Alberta, Canada, November.

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Abstract

This thesis defnes results synthesis as a process and as an area of research within Heuristic Evaluation. Results synthesis is the process of creating a complete, coherent, and concise statement of the problems in an interface and their possible solutions from a collection of raw problem descriptions generated by a Heuristic Evaluation inspection. My research focuses on results synthesis as a participatory practice in environments supporting emergence. On the basis of observing groups performing results synthesis in paper-based environments, I generated a “typical” scenario describing the process of results synthesis. Based on my review of the relevant literature and my observations, I put forth a set of requirements for any environment supporting results synthesis. These requirements are used as the basis for designing a real-time distributed groupware system to support results synthesis. The system is refned and found to be usable in an iterative formative evaluation.

Bibtex entry

@MASTERSTHESIS { 1998-Cox.MScThesis,
CLASS = { THESIS },
AUTHOR = { Cox, D. },
TITLE = { Supporting Results Synthesis in Heuristic Evaluation },
SCHOOL = { Department of Computer Science, University of Calgary },
ADDRESS = { Calgary, Alberta, Canada },
YEAR = { 1998 },
MONTH = { November },
}