Supporting Awareness of Others in Groupware

Gutwin, C., Greenberg, S. and Roseman, R. (1996)
Supporting Awareness of Others in Groupware. In ACM Conference on Human Factors in Computing System, Companion Proceedings - ACM CHI'96, page 205, April 13-17. Also collected in Report 1995-580-32, December.

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Abstract

Introduction to a short paper suite at ACM CHI'96. The following papers consider kinds of awareness and how these can be supported in groupware systems. In particular, the papers explore two kinds of awareness: first, general awareness of people in a work community, and second, awareness of others' interactions with a shared workspace. The first paper concerns informal awareness, and describes a system that provides information about people's whereabouts and activities, without requiring video connections. The second paper looks at awareness requirements of collaborative interaction in a shared workspace. It describes workspace awareness and organizes several elements into a conceptual framework that can be used as the basis for building groupware support. The next two papers describe inventions that have been built as experimental supports for workspace awareness. The first of these presents a class of widgets called radar views, and the second discusses how fisheye visualization techniques can be used as a basis for providing awareness information in groupware. The final paper reports on a study carried out to evaluate the usability and effectiveness of several awareness widgets in a realistic groupware application.

Bibtex entry

@INPROCEEDINGS { 1996-AwarenessSuite.CHI,
CLASS = { SHORT },
AUTHOR = { Gutwin, C. and Greenberg, S. and Roseman, R. },
TITLE = { Supporting Awareness of Others in Groupware },
BOOKTITLE = { ACM Conference on Human Factors in Computing System, Companion Proceedings - ACM CHI'96 },
PAGES = { 205 },
YEAR = { 1996 },
MONTH = { April 13-17 },
NOTE = { Also collected in Report 1995-580-32, December },
}